Good afternoon guys…
This is being my last option and I sincerely hope you can help me. I’m depending on this to complete a project.
I have the element pro and I’m trying to upload a page template to the element and it only gives a 500 error. I’ve tried everything you can think of…
I’ve already set memory limit on Hostgator’s Cpanel to 512M
I already went to the config.php file and set 512M there too.
I’ve updated the php version to the most current
Updated plugins and themes
I have already deleted and created a new .htacess file
I’ve already tried to disable the plugins to see if it was a conflict and I couldn’t do it either.
Lastly I did a test… I created a subdomain of course.alextorquato.com.br I did a new installation of wordpress and installed the free element and tried to upload the page (template) in the element. Same mistake! I tried to do with a default theme and hello… same mistake error 500.
I also contact the hostgator support and they sad that they did everything there.. And that the problem should be in the application (elementor or wordpress)
And then I ran out of options…
Can anyone help me guys?
I’ve been desperate for days trying to solve this.