Hi,
For the last few weeks our website was not working properly anymore, without anyone doing changes from within WP or on the server. Sometimes the page would load, sometimes not – Error 500 or just blank white page. The last plugin I installed, weeks before that, was Polylang for dual language but everything was fine (known issues with Updraft?).
In order to see if it’s a general WP problem, I checked site health etc (all fine) and after an attempted Backup with free Updraft that failed (couldn’t complete), Site Health would say a plugin causes loopback check to not work, that there were errors – before that backup attempt all that was fine. Since the plugin didn’t work and now was also causing issues I decided to deactivate Updraft entirely…big mistake! Now nothing is working at all and I cannot access WordPress, Dashboard and the Admin area. I urgently need help!
I’ve already tried the FTP renaming the plug-ins folder to deactivate them all – no luck, still either Critical Error or “This page isn’t working… is currently unable to handle this request. HTTP ERROR 500”.
Any idea? Thanks!